Vice President Trade Floor Support

What You'll Be Doing

As a Production Support Engineer, you will play a critical role in ensuring the seamless operation of our in-house trading system. You will work closely with portfolio managers, quantitative researchers, and operations teams to deliver high-quality technical support.

• Administer, monitor, and maintain software applications
• Conduct system checks to ensure trading systems are performing optimally
• Respond to issues raised by investment and middle office teams
• Perform QA testing for new functionalities
• Develop and maintain relationships with business communities and market data providers
• Diagnose and resolve production issues across trading systems
• Build alerting tools and analyze system performance for continuous improvement
• Liaise with external brokers/vendors to minimize disruption
• Maintain clear documentation of systems and support procedures

Who We're Looking For

• Bachelor’s degree in an IT-related discipline
• 1-4 years of experience in a production support role
• Proficiency in Python and debugging
• Experience supporting front office operations
• Strong interpersonal skills to interact face-to-face with portfolio managers
• Ability to handle complex problems effectively

Why This Role

This is an exceptional opportunity to join a leading asset management firm at the intersection of finance and technology. You will gain exposure to diverse areas of our hedge fund and contribute to innovative solutions that drive operational excellence and enhance system stability.